Nominet Member

Registering UK Domain Names through web21st.com

All domains are renewed on an annual basis, we will send out invoices at beginning of each month at least 30 days prior to your domain name expiring. We will send the invoice to the email address on the account and it is the registrants responsibility to make sure their contact details are up to date. If you do not wish to renew a domain please make sure you contact us a minimum of 35 days before your domain expires by emailing . Unless requests to the contrary are received, all domains are renewed automatically approximately 7 days before the domain name expires. If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services I provide regarding that domain name will be suspended. Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period. If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar by Nominet.
21st Century Internet Ltd will not guarantee the renewal of a domain name after this happens.

If you no longer wish to carry on with your contract with 21st Century Internet Ltd, please email us no less than 14 days before your services are due to be renewed.
21st Century Internet Ltd will not charge you for transferring a domain(s) away to another registrar tag.
The customer acknowledges that, termination of the agreement for any reason will result in 21st Century Internet Ltd ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and email.

Nominet Terms and conditions

Nominet Terms

Nominet is the .uk domain name governing body and we are a nominet member that registers the domains requested by our customers with them.

Registrant terms: www.nominet.uk/go/terms

Domain dispute policy: www.nominet.uk/disputes/drs/policy/

Further information can be found at www.nominet.uk

Customer Service Level commitments

We pride our selves on having a personal touch when it comes to domain registration for our customers.

If you have any queries about any domain registered with us, please email us at

We will come back to you within 48 working Hours.

Complaints and appeal procedures

If you have any complaints or appeals regarding .uk domain names where we are the Tag Holder please email

Please ensure you include all relevant information and put "Domain Complaints/Appeal [Thedomaininquestion]" in the subject line.

We will come back to you within 48 working hours.

Abuse contact

If you suspect any of the domain administered by us are subject to any abuse please contact us by emailing

Please ensure you include all relevant information and put "Domain Abuse [Thedomaininquestion]" in the subject line.

We will come back to you within 48 working hours.